Receive items
Information on receiving shipments via parcel machine, courier, or post office in Estonia. Additionally, important details on customs declarations in Estonia that you should be aware of.
General
Can someone else pick up my parcel?
Do I need to verify my identity when receiving shipments through Omniva?
How can I refuse a parcel?
How long items are stored by Omniva?
How long items are stored by Omniva?
Can someone else pick up my parcel?
Do I need to verify my identity when receiving shipments through Omniva?
Can I pay when receiving a parcel?
How long items are stored by Omniva?
Can someone else pick up my parcel?
Will I get notified about a delivery?
Will I get notified about a delivery?
Will I get notified about a delivery?
Do I need to verify my identity when receiving shipments through Omniva?
Receive at a parcel machine
Receive by courier
Will the courier deliver parcels to my door?
What happens if I'm not at the delivery address when the courier delivers the parcel?
Will the courier deliver parcels to my door?
What happens if I'm not at the delivery address when the courier delivers the parcel?
Will the courier deliver parcels to my door?
What happens if I'm not at the delivery address when the courier delivers the parcel?
How to pay the courier for a parcel?
Receive at a post office
Customs declaration
Which shipments require a customs declaration?
How is a shipment ordered by a minor declared?
What are the sanctions and restrictions?
What is the declaring procedure for Ukrainian war refugees?
In which case does a shipment with a EU label require declaration?
How can I as a business customer authorise Omniva to declare?
I have received a parcel as a gift from a business customer. How should I declare it?
What happens to a shipment if it includes prohibited items, among other things? Will the entire shipment be sent back or only the prohibited goods?