What happens if I'm not at the delivery address when the courier delivers the parcel?
The courier will call you beforehand to agree on a delivery time.
If you can't accept the delivery at the proposed time, you can:
- Ask the courier during the call to place your parcel at a nearby parcel machine.
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Ask the courier during the call to deliver it another day.
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Contact our customer support to arrange a delivery at a different date or location.