Is it possible to re-open the parcel machine locker door?
If you forget to take a parcel from the locker when collecting parcels from a machine, you can re-open it using the same door code within 15 minutes.
If you need to re-open the locker door after inserting your parcel, enter the parcel code again as if you were sending the parcel. This will open the same locker door. However, please note that this is only possible within a specified time frame after closing the locker door, in Estonia - 30 minutes.
If the door code no longer works, please contact our customer support.