The parcel machine has a technical issue
Unfortunately, due to the weather, the screen of the parcel machine may react a little late. Our recommendations:
- Make sure that you touch the screen with ONE finger and it is not greasy, moist or dirty.
- We invite you to make sure that when you touch the screen, clothing, such as a jacket sleeve, is not touched at the same time.
- Please wait a little while touching the numbers on the screen. In the cold season, the parcel machine screens may react more slowly and be sure your fingers are warm enough.
- Make sure that the screen is completely clean (no dirt/water/snow on the screen), paying special attention to the corners and edges of the screen.
- The screen is not exposed to direct sunlight because it often affects the touch sensitivity of the screen.
If the parcel machine screen is completely unresponsive or you're experiencing any other technical issues while using the parcel machine, please contact our customer support in Estonia, Latvia, or Lithuania.