My letter is lost
NB: This article is relevant to Estonia only.
If you're a business client, please contact your customer manager who will provide further instructions.
If you're a private client and your letter is not delivered or lost, try tracking your letter on the Tracking and receiving letters page by entering your letter tracking number. Please note that only registered letters can be tracked.
If this didn't help please fill out Report damaged or lost shipment form.
Search application must be submitted:
- Within 10 days after the average International shipment delivery time.
- Within 6 months after posting the shipment for all other shipments.
We process the search applications within 10 working days for domestic shipments and 2 months for international shipments.