How to extend letter storage time?
If you can't pick up your letter from the post office within the standard time, you may extend it up to 2 months by contacting our Customer support.
A storage fee for a shipment weighing more than 500g will be applied based on a pricelist and it is paid at the post office when receiving the letter. The fee applies from the day after the end of the deposit period as specified in the arrival note until the day the item is picked up.