How to order, install and label a mailbox

To ensure that your shipments arrive safe and sound and on time, make sure that your mailbox is:
- The right size -  the opening should fee able to accommodate a 230 x 330 x 20mm letter. 
- Weatherproof - sturdy enough to withstand all types of conditions. 
- Identifiable - correctly installed and labeled.

You can order a new mailbox in our E-shop.

Before installing your mailbox, make sure to inform us via our online mailbox form and we'll coordinate the installation with you. Please inform our Customer support if a key or door code is required to access the mailbox.

When installing your mailbox, select an appropriate place for it.
- For a private house, install on the fence surrounding the house. 
- For a house without a garden, install near the front door facing the street. 
- For an apartment building, install in the first floor entrance hall. 
- In rural areas, install in a place that is a reasonable distance from the location or residence and easily accessible by a postal worker throughout the year.

Label your mailbox correctly with key details. 
- For an apartment building, include the apartment number. 
- For a private house, include the street name and house number. 
- In rural areas, include the farm name and mailbox owner's name. 
- For a group mailbox, include your name, farm name, or company name with house or apartment number.

For more information on the requirements for installing and labeling a mailbox , please see § 8 of the Postal Act and Omniva's mailbox installation best practices.

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