Which parcels cannot be delivered to a Picapac parcel machine?
We can't deliver a parcel to a Picapac parcel machine if:
- The phone number in the recipient details hasn't been provided to Picapac.
- The parcel exceeds the Picapac locker size and weight requirements.
- Recipient identification upon delivery is required.
- Any of the following additional services are selected for the parcel:
- Document return
- Delivery to a specific person
- Delivery to an adult
- Cash on delivery
In the above cases, we send the parcels to the nearest parcel machine or post office.