How to track your parcel?
All the shipments can be tracked on the Tracking and receiving parcels page.
You can track a parcel using the shipment tracking code you received by SMS or email.
After entering your parcel tracking number on the Track and receive page, you'll see a summary of the parcel journey with the current status highlighted in bold. To expand a more detailed timeline, click Track & trace details.
There is an exception with international Economy shipments. If the additional service Proof of delivery is included in the price of the package or has been selected by the customer, tracking is not possible for some countries of destination and the customer service of Omniva must be contacted to confirm the location or delivery of the shipment.
Shipments from abroad can be tracked only if the sending country has entered tracking information into an international database. You can track these parcels on the homepage of the dispatch country until they haven't arrived in Estonia.
If your parcel hasn’t been delivered, please see My parcel hasn’t been delivered.