Can I send a parcel without providing the recipient's phone number?
A phone number is required when sending a parcel since we send an SMS to the recipient when the parcel is at the parcel machine.
If you don't have the recipient’s phone number, enter yours as an alternative. Once you receive the SMS, you can share the delivery information with the recipient.
NB: Always provide a mobile phone number and recipient email address as well. We can't send a delivery SMS/email to a landline number.