Change the data of the sender or recipient of a private customer parcel.
NB: This article is for private customers. If you're a business client, please see Business client wants to change parcel details.
If you're the parcel recipient and you need to change parcel details:
- For a shipment from a retailer in China (AliExpress, Temu, etc.), please contact our private customer support in Estonia, Latvia, or Lithuania.
- For any other parcels, please contact the sender.
If you're the parcel sender, please contact our private customer support in Estonia, Latvia, or Lithuania and we'll do our best to help.
NB: We cannot guarantee that the details for parcels that are already in transit or have been delivered can be changed.