How does the preferred delivery location work for private customer?
You can set up your preferred delivery location in your e-service account. You can set up multiple preferred delivery locations and choose one as primary.
In Baltics preferred delivery location can be a parcel machine .
In Latvia:
Your preferred delivery location will apply to shipments from Ali Express and Temu with no specific Omniva delivery location from the e-shop.
Your preferred delivery location won't apply:
- If the phone number entered does not match the one associated with your e-service account.
- For parcels ordered from e-shops with a parcel machine assigned already as the delivery destination upon purchase (either by sender or recipient).
- If a parcel exceeds the size or weight limit for parcel machine delivery.
- If you change the preferences after the parcel has been sorted (the changes will be taken into account for future shipments).
To set or change your preferred delivery location in your e-service account, see here: Set or change the preferred delivery location.