Can I send food or other temperature-sensitive items?
Sending perishable food products via Omniva is prohibited.
All our parcel machines are outdoors, so parcels are exposed to varying temperatures and humidity levels. We don't recommend sending thermo-sensitive items that may not withstand colder or warmer temperatures or increased humidity (e.g. chocolate in the summer, potted indoor plants in the winter, etc.).
Shipped items must also withstand temperature variations throughout the delivery journey and the parcel storage period.
For more information, please see Packaging requirements in Estonia, in Latvia, in Lithuania.