Track and receive parcels
Omniva makes receiving a parcel simple.
We understand that everyone has unique preferences when it comes to receiving a parcel. That’s why we offer a range of convenient choices to ensure your parcel reaches you exactly how you want it.
Create a self-service account now and easily track all your future parcels in one place.
Your receiving options
At Omniva locations
When you receive an SMS or email, simply go to the location specified in the message to pick up your parcel.
Courier
Once your parcel is prepared for delivery by our courier, you will receive an SMS with the delivery date. Additionally, the courier will contact you by phone before arriving at your address.
Other services and options
Make your receiving experience easier and smoother by selecting our extra services.
Redirection
Enables you to easily redirect parcels or letters from the original destination to a new parcel machine, home address or post office.
Parcel storage
At Omniva parcel machines, you can not only pick up parcels, but also order a storage service. This service is extremely convenient for leaving an item to relatives or friends at their convenient parcel machine or for storage your personal belongings.
Returning parcels
When ordering online, you might end up needing to return the parcel. Find out more about the options available to do it.
Discover more
Preparing to send a parcel? Find handy information at these links.
Customs declaration
If you receive a parcel outside the European Union or from a third country, you must fill in a customs declaration.
Terms and conditions
Find out more detailed information under Terms & Conditions.
Faster and more conveniently
Use our e-service and make your sending, redirecting and shipment handling experience much faster and more convenient!