Report damaged or lost parcel

Contacts for private customers

Take a look in our Help centre. It’s full of articles and guides that cover most common questions.

If you still need help or can’t find what you’re looking for, feel free to get in touch with us by filling out the relevant contact form. We’re here to assist you!

Request parcel delivery status
Report damaged or lost parcel
Request refund for unused service
Redirect your parcel
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Company information

General information

OMNIVA SIA

Head office: Dzirnieku street 24, Marupe, LV-2167

Registration code

40103527192

VAT number

LV40103527192

Bank details

Bank: AS “SWEDBANK”

Settlement account: LV59HABA0551033661059

SWIFT code: HABALV22

Private customer service contacts

info@omniva.lv

+371 27042424

I–V 8.00–18.00


VI 9.00–15.00


VII out of office